privacy Policy

References to “we,” “our,” and “melaness” in this privacy policy statement refer to melaness. We are committed to preserving your privacy. Our privacy policy statement is detailed below. If we make any changes to this policy, we’ll inform you by updating this statement on our website.

What Information Do We Collect?

We request your name, phone number, address, and email address for newsletter registration. When you make a purchase on our website, which is dedicated to selling women’s beauty products, in addition to the information mentioned above, we also request your delivery address and payment method details. We may obtain information about your use of our website to help us further develop and improve it, through online surveys and other requests.

How Will Your Data Be Used?

Your data and that of our subcontractors will enable us to fulfill your order, inform you of important feature changes, and for statistical or survey purposes to improve this website and the services we offer you. We may also send you from time to time (by email or post) information about products, services, promotions, and special offers from melaness. If you do not wish to be contacted for these purposes, we offer a variety of ways to inform us of your marketing preferences.

All emails and newsletters will contain information on how to unsubscribe; or send an email to customer service at contact@melaness.com with “Unsubscribe” in the subject line.

When evaluating your request for goods or services, we may use your information for fraud prevention and detection purposes.

WooCommerce

Our store is hosted on the WooCommerce platform, powered by WordPress. This platform allows us to sell our products and services to you online.

Your data is securely stored via the WordPress database and WooCommerce files, with standard security measures applied to protect your information.

Mobile Privacy

We offer personalized mobile experiences that allow you to shop online, check product availability, learn about in-store events, or receive other information from us. All personal information we collect through our mobile application is protected by this privacy policy.

Social Media Plugins

Our online presence uses social plugins (“plugins”) from Facebook, Google, Instagram, TikTok, and Pinterest to create a connection with the relevant social media site. In some cases, only data regarding browser usage is transmitted. However, if you actively use the plugins (on your Facebook profile, for example), this information will also be transmitted. Here’s a description of the plugins we use.

Facebook Plugins

Our online presence uses plugins from the social network Facebook, operated by Facebook, 1601 California Avenue Palo Alto, CA 94304, USA (“Facebook”). The plugins are recognizable by the Facebook logo, sometimes including the mention “Facebook.” When you access a page of our website containing such a plugin, your browser automatically establishes a direct connection with Facebook’s servers. The content of the plugin is then transmitted from Facebook directly to your browser and integrated into our web page in this way. Through this plugin connection, Facebook receives information that you have accessed via our website. For this purpose, the internet address of the visited web page (including your IP address) is transmitted to a Facebook server in the USA and stored there. In general, Facebook cannot identify individuals based on the dynamic IP address normally assigned to you by your access provider when you browse the internet. According to public statements by Facebook, this data is not processed by them, nor provided to third parties; after three months, it is anonymized so that there is no possibility of associating it with a person. However, this will not apply if you are logged into Facebook at the time you visit our site. In this case, Facebook can associate your visit with your Facebook account. If you interact with the plugins, for example by clicking the “Like” button or leaving a comment, the information from your browser will be transmitted directly to Facebook and stored there. Please consult Facebook’s privacy policy for more information on the purpose, extent, processing, and use of data collected by Facebook, as well as your rights and procedures to protect your own data. If you are a Facebook member and do not wish Facebook to collect data about your visits to our websites, please ensure you log out of Facebook before visiting our sites.

By accepting our privacy policy and continuing to use our site while logged into your Facebook account, you choose to allow our site to offer an optional subscription to Facebook Messenger updates when you add products to your cart. We use this connection to send you an update about products you may have left in the site’s cart via Facebook Messenger.

You can also choose to unsubscribe at any time by replying to messages on Facebook or by sending us an email at contact@melaness.com.

Instagram, TikTok, and Pinterest Plugins

Our website may include plugins or links to other social media sites such as Instagram, TikTok, and Pinterest. When you interact with these plugins (e.g., liking a post or sharing content), certain data may be collected by these platforms. This data can include your IP address, browser type, the page you visited on our site, and more. If you are logged into your account on any of these platforms while visiting our site, these platforms may link your activity on our site to your account.

For more information on how these platforms collect, process, and use data, please refer to their respective privacy policies:

If you do not want these platforms to collect data about your visits to our websites, please ensure you log out of your accounts on these platforms before visiting our site.

What Information Do We Share with Others?

We may use other companies to provide certain services including credit card processing, shipping, name and address verification, email distribution, market research, and promotion management. We only provide these companies with the information they need to perform their services, and we work closely with them to ensure that your privacy is respected and protected. These companies are contractually prohibited from using this information for their own marketing purposes or sharing this information with anyone else other than us. We may transfer your information to our returns warehouse, which handles our returns, and which will process information in a manner consistent with this privacy policy statement, such as accepting returns of products purchased via the website. However, we will not transfer your information to other companies or other third parties for marketing purposes unless you have given us your consent to do so.

Cookies

A cookie is a small data file stored by your web browser on your computer. We use cookies to track the current shopping session, to allow you to continue the checkout process at any time, and to personalize your online experience. If you do not accept cookies, you will not be able to use this website. By using our site, you (the visitor) consent to allow third parties to process your IP address, in order to determine your location for currency conversion purposes. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie that is automatically removed when you close your browser). We do this so that the selected currency remains selected and consistent as you browse our website, and prices can be converted to your local currency (the visitor’s).

Links to Third-Party Sites

Our website may include links to other internet sites, content, or videos (embedded or direct links) maintained by third parties (“Linked Sites”). We provide Linked Sites to you solely for your convenience, and the inclusion of Linked Sites does not imply our endorsement of the Linked Sites. You access Linked Sites at your own risk and by accessing them, you leave our site. Linked Sites are not under our control, and we assume no responsibility for the content of any Linked Site, including their privacy policies or the tracking technologies they may use. This privacy policy statement only covers our website and does not cover any other website. Therefore, we assume no responsibility or liability for the content and activities of these Linked Sites. We encourage you to check the applicable privacy policy to determine how they handle personally identifiable information they collect from you.

Children’s Privacy on Our Site

Our website is not intended for use by children under the age of 13, and we will not knowingly collect any information from anyone under the age of 13. If we become aware that a child under 13 has provided us with information for any purpose without verifiable parental consent, we will delete their information from our files.

Security

We maintain physical, electronic, and procedural safeguards to protect the confidentiality and security of personally identifiable information transmitted to us using our website. To protect your information, our website uses Secure Sockets Layer (SSL) technology. SSL encrypts your credit card number during transmission to the third-party credit card processor. We do not store any credit card information on our servers. To ensure your connection is secure, look at the bottom status bar of your browser window. If you see an unbroken key or a closed padlock (depending on your browser), SSL is active and your information is secure. Most browsers also offer additional security alerts.

Sale of Assets

As we continue to develop our business, we may go through a business transition such as acquiring another company, merging with an existing company, or selling a portion of our assets. In such transitions, customer information is typically one of the business assets transferred or acquired by a third party. In the unlikely event that [contact@melaness.com] or substantially all of its assets are acquired or enter into legal proceedings, you acknowledge that such transfers may occur and that your personal information may continue to be used as set forth in this privacy policy.

 

Policy Changes

This policy supersedes all previous disclosures we may have made to you about our information practices. We reserve the right to modify this policy and apply these modifications to previously collected information, to the extent permitted by law. If there are material changes to this policy or if our information practices change in the future, we will notify you by posting the policy changes on our website.

 

Text Marketing Notifications

By signing up for text notifications, you agree to receive automated marketing text messages from us about our products and services at the phone number you provided when signing up, and that messages may be sent via an automatic telephone dialing system or other technology. Message frequency is recurring. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP, ARRET, ANNULER, CANCEL to unsubscribe, and AIDE for customer support. You may receive an additional text message confirming your decision to unsubscribe. You understand and agree that attempting to unsubscribe by any means other than sending the above unsubscribe commands in a text message is not a reasonable means of unsubscribing

Do you have any further questions about this privacy policy or anything else regarding the Melaness store?
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